If you have any questions regarding our products, please contact a Promotional Products Professional in your area. ETI Pens products are only sold exclusively through Authorized Distributors. We do not sell directly to end users. If you do not have an Authorized Distributor that you are currently working with, you may contact us by email at info@etipens.com or call us at 1-877-ETI-PENS and we will direct you to a distributor in your area.